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HOW TO CHOOSE YOUR CONTRACTOR?
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It would be easy for us to recommend you to just use our services. However here are some pointers (in no particular order) to help you choose a contractor.
- Licenses, certificates and Insurance:
- Check a contractor's license Does the contractor have any license at all? Is yes, is it a C-20? (Meaning a contractor that the CLSB has judged competent in the field of Heating and Air Conditioning).
- Is the contractor EPA certified? (This means that the contractor is authorized to handle refrigerants).
- Is the contractor a HERS rater? If not, what is his actual knowledge of Title 24 requirements?
- Is the contractor insured?
- Does the contractor carry a worker's compensation insurance? If not, the contractor cannot hire anybody to perform the work.
- Is the contract clear and explicit?
- Does the contractor show up as planned Does the contractor arrive on time?
- Does the contractor provide a written estimate?
If yes, how much information is really been provided? Ask anout brand, model number etc. Beware of efficiency values "up to" and ask what is the actual efficiency of the proposed equipment.
- Does the contractor ask for a down payment? If yes, does it exceed 10% of the contract or is it more than $1,000)
- Does the contractor offers to pull a city permit when submitting a proposal for the installation of a new furnace or condenser? If not, the contractor may not follow Title 24 code or local regulations.
- Professionalism and Care
- How experienced is the contractor? What about his personel? (Years in the trade, testimonials).
- What step does the contractor take to protect your floors and walls while doing the installation?
- Is the contractor who offers to replace your HVAC system specialized in installation or does it also perform service and repair? Contractors focused on installations but not well versed about service and repair do not often pay attention to details which are criticial in the short and long term for servicing and repairing the new system. This may cause you serious problems and additonal costs. Keep in mind that warranties require your HVAC systems to be maintained on a regular basis in order to remain valid.
- Is the contractor knowledgeable?
- Does the contractor keep replacing different parts without fixing the failure? While in some cases, a specific failure can cause other parts to fail, it is rather rare that two parts fail and if they do, they must have a logical connection.
- Does the contractor explain his diagnostic? Does the contractor answer all your questions and concerns?
If you have any question or need some service, feel free to call Fix My AC, Inc. at 800-673-4922. to schedule an appointment.
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